Plumbing Service Technician
We are currently looking to add several Gas Ticket AA/B Journeyperson Plumbing/Heating Specialists to our well-established Service/Warranty team. Your responsibilities will include assembling, installing, and repairing boilers, heaters, pumps, pipes, fittings, and fixtures of heating, water, combustible gas and drainage systems to specifications and codes with accuracy and efficiency.
Minimum 4 years experience required and 1 week of on-call every 3 months is mandatory.
Minimum Qualifications
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4 years Journeyperson Heating/Plumbing experience in service capacity
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Ability to provide exceptional customer service
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Ability to read and interpret documents such as work orders, manuals and maintenance instructions
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Ability to write routine reports and correspondence using tablets and PC devices
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Ability to effectively communicate and follow specific verbal and written instructions
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Ability to provide on-call emergency services after hours and weekends on a rotational basis, 1-week duration approximately every 3 months
Service Area
The company operates only in the GVRD, spanning from West Vancouver to Chilliwack (and very few out that far) and does not typically take on work outside of this region.
Tools provided to perform your job effectively and efficiently
A fully equipped, well-stocked service van is supplied with all the necessary tools needed to perform your work. If specialized tools are required, they are readily available at our office service shop. All service vans go home with each tech daily.
What a typical day as a Service Technician looks like
The technician’s day starts at the arrival of the first call of the day. This also applies if the day starts at our shop/office in Surrey. A typical service day/job for our technicians is quite varied. High-rise building boiler work and service is an ongoing program with a multitude of direct heating manufacturer installs in the many buildings we service.
National Hydronics uses a web-based system to dispatch our technicians, complete work orders and bill our clients. All work orders are dispatched to the technician via a mobile phone and all work orders are completed through this system which is connected to our office dispatch team.
special benefits
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UA 170 Extended Medical.
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UA 170 Pension.
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Company Vehicle and Gas Card.
Other perks
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A professional team and ethical work environment.
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Bonuses.
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Licensing and continuing education reimbursement.
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Uniforms.
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Business Cards.
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Company provided cell phone.
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Company social events, i.e. fishing trips, Christmas party, BBQs.
works schedule
Our service technicians work a five-day schedule Monday to Friday, typical start time between 7-8 am and finish is between 3:30-4:30 pm.
Participation is required for a paid, 1-week rotating on-call schedule for after hours and weekends occurring every 3 months.
The monetary payment for on call standby is 4.5 hours pay per week when on call. If after hours work is required, compensation is paid as per the overtime provision in the UA Local 170 collective agreement.
licensing
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Red Seal Journeyperson Plumber.
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A/B Gas Ticket is a requirement.
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Back-flow/Cross Connection is a requirement.
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Current valid driver’s license with clean driving abstract.